Qantas is the national flagship carrier of Australia and flies non-stop, daily flights from Los Angeles to Sydney. They also have daily, non-stop flights from Los Angeles to Melbourne and Brisbane. There is also service from San Francisco and New York to principal cities in Australia.
History
The Qantas story is inextricably linked with the development of civil aviation in Australia. It begins with fragile biplanes carrying one or two passengers in open cockpits and progresses to the new Airbus A380s flying some 450 people half way around the world in a day.
But, it is a story of human endeavor, not just machines. A few determined individuals overcame formidable obstacles to establish the Queensland and Northern Territory Aerial Services Ltd (QANTAS). Supported by committed staff and loyal customers, the airline persevered through war and peace to serve the nation and build an enterprise.
Today, Qantas is widely regarded as the world's leading long distance airline and one of the strongest brands in Australia. It’s bright red tail with stylized white kangaroo logo is recognizable worldwide.
In 2004, Qantas launched its new low-cost carrier division called JetStar. And in 2008, was one of the first global airlines to introduce the A380 double-decker jumbo jet into service.
1. Passports and Visas
When you travel overseas make sure you have a valid passport and other documentation required to satisfy country entry requirements. Depending on your passport nationality and destination, additional requirements may include visas, return or onward tickets and sufficient funds for your stay.
If your travel documentation is incomplete or inadequate you will not be allowed to board the aircraft at the start of your journey. To avoid any inconvenience, please check that you meet the requirements for your destinations(s) as well as any countries you will pass through in transit.
2. Travel Insurance
It is strongly recommend that you take travel insurance for the entire time you plan to be overseas. Your policy should cover emergency medical situations, baggage loss or damage, and expenses incurred from disrupted travel plans.
3. Travel to and from the US
The United States Department of Homeland Security has instructed all airlines to apply new security measures for flights from the United States and into the United States from Australia and New Zealand.
Passengers may only carry on one bag plus a personal item, such as a purse, briefcase, backpack or similar, per passenger. Medical assistance items (crutches, wheelchairs etc) are exempt from this requirement. These limits are strictly enforced at all airport security checkpoints and on board departing Qantas flights. Note: this new limitation only impacts on the allowance for First and Business Class customers. Economy Class limits are unaffected.
Customers are limited on the amount of liquids/gels/pastes they are permitted to take as carry on baggage. Customers are permitted to carry 1 clear transparent re-sealable 1 quart (1 liter) size plastic bag containing liquids, gels and/or aerosols in containers of 3.3oz (100ml) capacity or less per container. The contents of the plastic bag must fit comfortably and the plastic bag must be completely closed/sealed. This bag must be presented separately for screening.
Qantas recommends liquids in excess of this allowance be placed in checked baggage before progressing to check-in. This includes (but is not limited to) the following items:
duty free purchases obtained before the security check point inspections, beverages (including duty free purchases),shampoos, suntan lotions, creams, toothpastes, hair gel, hair spray or other items of a similar consistency.
Excluded from the measures are baby formula or juice if a baby or small child is travelling. Prescription and non-presception medicines is allowed provided the passenger can demonstrate a bona fide need for these items.
Customers travelling to the US with connecting flights are advised that any duty free purchased inflight must be placed in your checked baggage after clearing Customs and Immigration. If this is not possible, do not buy duty free goods on board. Any purchases made on board and carried in hand baggage will be confiscated at transfer points.
Customers travelling from the US may purchase duty free after Immigration and the primary screening point. It must be presented upon boarding in the duty free bag with the receipt clearly visible.
Customers travelling from the US with connecting flights are advised any duty free purchased inflight must be placed in your checked baggage after clearing Customs and Immigration. If this is not possible, do not buy duty free goods on board. Any purchases made on board and carried in hand baggage will be confiscated at transfer points.
Passengers may be subjected to a pat down inspection and their accessible property may be inspected at the boarding gate before departure.
4. Travel to and from Canada
Transport Canada has instructed all airlines to apply new security measures for flights into and out of Canada.
Transport Canada has advised they are enforcing a limit of up to two carry on bag per passenger (refer Canadian Air Transport Security Authority). Please be advised, that a restriction of one carry on bag applies to any passenger transiting within the US.
Additionally, customers are limited on the amount of liquids/gels/pastes they are permitted to take as carry on baggage. Customers are permitted to carry 1 clear transparent re-sealable 1 quart (1 liter) size plastic bag containing liquids, gels and/or aerosols in containers of 3.3oz (100ml) capacity or less per container. The contents of the plastic bag must fit comfortably and the plastic bag must be completely closed/sealed. This bag must be presented separately for screening.
Customers travelling to and from Canada may purchase duty free after Immigration and the primary screening point. It must be presented upon boarding in the duty free bag with the receipt clearly visible. Passengers clearing US Customs at Vancouver may purchase duty free items, but must transfer any goods that do not meet the carry on baggage restrictions to their checked baggage before proceeding through passenger screening.
Customers travelling to Canada with connecting flights are advised that any duty free, including those purchased inflight, must be placed in your checked baggage after clearing Customs and Immigration. If this is not possible, do not buy duty free goods on board. Any purchases made on board and carried in hand baggage will be confiscated at transfer points.
Passengers may be subjected to a pat down inspection and their accessible property may be inspected at the boarding gate before departure.
5. At the Airport
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International Travel
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Recommended Check-in
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Domestic to International travel (QF400 and above).
For example, Canberra to Sydney to Singapore.
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60 minutes
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Check-in for international Qantas operated services at all Australian international airports (QF001-QF399).
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First/Business
90 minutes
Premium Economy/Economy
120 minutes
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Check-in for international Qantas codeshare services operated by Jetstar at all Australian international airports.
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120 minutes
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Domestic Travel
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Recommended Check-in
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Domestic (QF400 and above) with checked baggage.
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45 minutes
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Domestic check-in for Qantas codeshare services operated by Jetstar (QF5000-QF5999).
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60 minutes
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Domestic travel where your flight departs from an Australian international terminal (QF001-QF399).
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120 minutes
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6. Baggage
Travel to/from USA, US Territories, South America and Canada via the Pacific
No single piece can exceed 32kg (70lb).
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First
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Business
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Premium Economy
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Economy
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2 pieces at 32kg (70lb) per piece
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2 pieces at 32kg (70lb) per piece
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2 pieces at 23kg (50lb) per piece
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2 pieces at 23kg (50lb) per piece
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Total dimensions* of the 2 pieces must not exceed 270cm (106in) with no 1 piece exceeding 158cm (62in)
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All Other International Flights
There is no restriction on the total number of pieces, and no piece can exceed 32kg (70lb).
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First
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Business
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Premium Economy
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Economy
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40kg (88lb)
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30kg (66lb)
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23kg (50lb)
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23kg (50lb)
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Total dimensions* must not exceed 270cm (106in) with no 1 piece exceeding 158cm (62in)
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7. Carry-On Baggage
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Route
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Piece Allowance & Dimensions*
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Weight Allowance
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Australian Domestic (except Dash 8 services)
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All Classes:
2 x 105cm (41in) bags or
1 x 105cm (41in) bag plus 1 x 185cm (73in) non rigid garment bag
1 x 115cm (45in) bag
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7kg (15lb) per piece
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1 x 105cm (41in) bag
Weight allowance: 7kg/15lbs.
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4kg (9lb) total
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All International
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First/Business/Premium Economy:
2 x 115cm (45in) bags or
1 x 115cm (45in) bag plus 1 x 185cm (73in) non rigid garment bag
Economy:
1 x 115cm (45in) bag or
1 x 185cm (73in) non rigid garment bag
Weight allowance: 7kg/15lbs.
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7kg (15lb) per piece
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