Air France

Air France (formally Société Air France) is the French flag carrier headquartered in Tremblay-en-France near Paris and is one of the world’s largest airlines. It is a subsidiary of the Air France-KLM Group and a founding member of the Sky Team global airline alliance. Air France serves 20 destinations in France and operates worldwide scheduled passenger and cargo services to 150 destinations in 83 countries (including Overseas Departments and territories of France).
The airline’s global hub is at Paris Charles de Gaulle Aiport with Paris Orly Airport and Lyon-Saint Exupery Airport serving as secondary hubs. Air France’s corporate headquarters is located on the grounds of Charles de Gaulle Airport.

Air France was formed on 7 October 1933 from a merger of Air Orient, Air Union, Compagnie Generale Aeropostale, Compagnie Internationale de Navigation Aerienne (CIDNA) and Societe Generale de Transport (SGTA) In 1990, the airline acquired the operations of French domestic carrier Air Inter and international rival UTA. Air France served as France’s primary national flag carrier for seven decades prior to its 2003 merger with KLM. In November 2004, Air France ranked as the largest European airline with 25.5% total market share, and was the largest airline in the world in terms of operating revenue.

At the Airport

Save time at the airport by checking in and printing your boarding pass at a Self-Service Kiosk. No matter how you check in, be sure to respect the Check-In Deadline for your flight. After this deadline, you can no longer check in. Depending on your destination and departure airport, this deadline varies from 15 to 90 minutes before departure time.

Self-Service Kiosks

Insert your Flying Blue card or a credit or debit card held in your (even if the card was not used to pay for your ticket), or enter your electronic ticket number or reservation number. At certain kiosks, you can also identify yourself by scanning your passport.

Once the system has identified you:

  • the Self-Service Kiosk will retrieve your electronic ticket from our database,
  • you can confirm your seat or choose another seat on the cabin map,
  • the kiosk will print your boarding pass.

If you need to check in your baggage, simply take it to the ”baggage drop-off” counter.

At the check-in counter

Simply present your electronic ticket, reservation number, Flying Blue card, or your passport, and we’ll take care

of the rest! 
  • If you are traveling in the La Première cabin, proceed to the special check-in counters reserved for La Première passengers. If you are departing from the Paris-Charles de Gaulle airport, proceed to terminal 2E, across from boarding gate 2.12. You receive personalized check-in and boarding services.
  • Are you traveling in the Affaires, Premium, or Premium Voyageur cabins? Take advantage of dedicated check-in counters and priority boarding.
  • For flights within Europe (except La Navette flights), you can check in for both legs of a same-day round-trip flight if you are traveling without baggage.

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Baggage Policies

Voyageur / Economy

Your baggage allowance in the Voyageur cabin

  • 1 standard baggage item that respects the following maximum dimensions:
    55 cm (l) x 35 cm (w) x 25 cm (h) – including pockets, wheels, and handles
  • Please note: (1 suit bag is considered a standard bag)
  • 1 accessory (handbag, notebook computer, camera, etc.)
  • Maximum total weight (standard baggage + accessory): 12 kg/26.5 lb

Premium Voyageur / Premium Economy

Your baggage allowance in the Premium Voyageur / Premium Economy* cabin

  • 1 standard baggage item that respects the following maximum dimensions:
    55 cm (l) x 35 cm (w) x 25 cm (h) – including pockets, wheels, and handles
  • Please note: (1 suit bag is considered a standard bag)
  • 1 small baggage item that respects the following maximum dimensions:
    45 cm (l) x 20 cm (w) x 35 cm (h)
  • 1 accessory (handbag, notebook computer, camera, etc.)
  • Maximum total weight (standard baggage + small baggage + accessory): 18 kg.

Alizé / Premium Economy

Your baggage allowance in the Alizé / Premium Economy cabin*

  • 1 standard baggage item that respects the following maximum dimensions:
    55 cm (l) x 35 cm (w) x 25 cm (h) – including pockets, wheels, and handles
  • Please note: (1 suit bag is considered a standard bag)
  • 1 small baggage item that respects the following maximum dimensions:
    45 cm (l) x 20 cm (w) x 35 cm (h)
  • 1 accessory (handbag, notebook computer, camera, etc.)
  • Maximum total weight (standard baggage + small baggage + accessory): 18 kg

Affaires / Business Class

Your baggage allowance in the Affaires cabin

  • 1 standard baggage item that respects the following maximum dimensions:
    55 cm (l) x 35 cm (w) x 25 cm (h) – including pockets, wheels, and handles
  • Please note: (1 suit bag is considered a standard bag)
  • 1 small baggage item that respects the following maximum dimensions:
    45 cm (l) x 20 cm (w) x 35 cm (h)
  • 1 accessory (handbag, notebook computer, camera, etc.)
  • Maximum total weight (standard baggage + small baggage + accessory): 18 kg

La Première / First

Your baggage allowance in the La Première / First cabin*

  • 1 standard baggage item that respects the following maximum dimensions:
    55 cm (l) x 35 cm (w) x 25 cm (h) – including pockets, wheels, and handles
  • Please note: (1 suit bag is considered a standard bag)
  • 1 small baggage item that respects the following maximum dimensions:
    45 cm (l) x 20 cm (w) x 35 cm (h)
  • 1 accessory (handbag, notebook computer, camera, etc.)
  • Maximum total weight (standard baggage + small baggage + accessory): 18 kg

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Special Assistance

Air France is committed to supporting passengers with special travel needs. Find out more about the special assistance services we offer to make your trip as comfortable and enjoyable as possible.

Families and children

Are you traveling as a family? Air France takes special care to ensure an exceptional trip for your children. Our cabin crew attends to their well-being and comfort, making your flight with your family a truly pleasant experience!
Families and children

Unaccompanied children

Is your child traveling alone? Air France staff provides assistance at the airport, on board and during connections to ensure your child’s safety and comfort.
Unaccompanied children

Pregnant women

Expecting a new addition to the family? Don’t let that stop you from traveling! Consult our tips and advice to help you prepare for a trip with minimal fuss.
Pregnant women

Passengers with reduced mobility

Do you need additional assistance? Our staff takes special care to ensure a smooth trip.
Passengers with reduced mobility

Passengers with high body mass

Air France offers the option to reserve an extra seat if you would like additional space to travel more comfortably.
Passengers with a high body mass

Frequent Flyer Program

Flying Blue
As a member of Flying Blue, you become one of our most valued customers and enjoy the benefits of a generous global network. Founded by AIR FRANCE and KLM, Flying Blue is also the frequent flyer programme of our participating carriers Air Europa, Aircalin, Kenya Airways and Tarom.

Making travel more rewarding

With a network of over 900 destinations, more than 18,000 daily flights and over 100 partners worldwide, Flying Blue makes it easy to earn Miles wherever you go. The Miles that you earn are credited to your online account, and you can spend them on award tickets to a destination of your choice, as well as a host of other great offers. You can also buy Miles as a gift for a friend, or to top up your account so that you can afford the trip of your dreams.

Contact Flying Blue

Get the recognition you deserve
As you travel more and more with us, we reward your loyalty by offering more and more services you can enjoy, to make every trip that much more special. By simply showing your Flying Blue card, you can access countless extra services and make your travels, or even your waiting time at the airport, smoother, easier and more pleasant. It’s our way of showing how much we value you. And it’s free.

Join Flying Blue
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Fleet

At 30 September 2010, the Air France fleet consisted of 380 aircraft in operation including 125 belonging to regional subsidiaries. The average lifespan of these aircraft is 9.3 years (8.7 years for the long-haul fleet and 9.2 years for the medium-haul fleet), making it one of the most modern and most rational fleets in the business.

A modern fleet enables Air France to:
• offer greater comfort to its passengers,
• achieve substantial fuel savings,
• limit greenhouse gas emissions and noise pollution for local residents.

In 2011, to support its increasing offer, Air France is pursuing the modernization of its fleet with the arrival of 3 new Boeing 777-300ER and 2 Airbus A380s. The airline will gradually replace its Boeing 747-400 passenger aircraft and freighters by Boeing 777-300ERs with similar capacity and fittings, and by Boeing 777 Freighters.
The airline also continues to renew the oldest aircraft in its Airbus A320/321 medium-haul fleet by latest-generation aircraft.

A modern and rationalized fleet

At 31 March 2011, the Air France fleet consisted of 389 aircraft in operation, including 134 belonging to regional subsidiaries. The average lifespan of these aircraft is 9.3 years (8.9 years for the long-haul fleet and 9.5 years for the medium-haul fleet), making it one of the most modern and most rational fleets in the business.

Key figures

The average age of the Air France long-haul fleet (excluding freighters) is 8.9 years.
The 101 aircraft in the Air France long-haul fleet are divided into two aircraft families, Boeing and Airbus, and five types of aircraft, the A330-200, the A340-300, the A380, the Boeing 747-400 and 777-200ER and 300ER.

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Entertainment

Air France provides everything you need to ensure that your long-haul trip will be a truly relaxing experience. From the comfort of your seat, select the type of entertainment that suits your mood. Music, movies, games, TV shows, cartoons… There’s something for everyone!

Movies

Get a sneak preview of this month’s 10 new movie releases and watch the trailers! You can also find our movie picks for the month.
You are sure to discover new worlds of entertainment!

Music

On Air by Air France:
Air France offers a selection of eclectic tracks recorded by renowned and emerging artists from around the world. Our “On Air” playlist helps you unwind, relax, and move into a dream world.
Radio stations
Nova, RFM, Radio Classique… Whatever your musical tastes, you will find the perfect radio station to accompany your trip. Listen to the selection from French music magazine Les Inrockuptibles, travel the world with RFI, or catch tomorrow’s hits today with Phunk.
Atmosphere music
From boarding to landing, relax and unwind with Air France’s selection of atmosphere music.

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